Collections Staffing in Colorado Springs

At ADD STAFF, Inc., we connect businesses in Colorado Springs with skilled collections professionals who excel in debt recovery and maintaining positive client relationships. Whether you’re a company seeking effective collections specialists or a professional looking to grow your career, our staffing services are here to help. 

Collections specialists play a vital role in maintaining an organization’s financial health by managing overdue accounts. Key responsibilities include: 

    • Compliance Certification for Debt Collection (CCDC) 

      Debt Recovery: Contact clients to recover overdue payments while maintaining professionalism. 
      Payment Arrangements: Negotiate repayment plans that meet client needs and company goals. 
      Account Monitoring: Track outstanding balances and update accounts as payments are received. 
      Compliance Adherence: Follow federal and state laws governing debt collection practices, such as the FDCPA. 
      Financial Reporting: Generate reports detailing account status and recovery rates. 
      Customer Service: Resolve billing disputes and provide clear explanations of account details. 

      Required Education and Certifications 

      Education: 
      A high school diploma or equivalent is required. Some employers may prefer candidates with an associate degree in finance, business administration, or a related field. 

      Certifications: 

      • Certified Professional Collector (CPC) 
      • Advanced Customer Service Training 
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Collection Job Skills Required:

  • Skills 

    Successful collections specialists combine strong communication skills with persistence and attention to detail. Key skills include: 

    Communication Skills: Clearly articulate payment terms and account information to clients. 
    Negotiation: Work with clients to establish mutually agreeable repayment plans. 
    Attention to Detail: Accurately update account records and identify discrepancies. 
    Problem-Solving: Address billing disputes and find resolutions that meet compliance standards. 
    Time Management: Prioritize multiple accounts and follow up on overdue payments efficiently. 
    Technical Proficiency: Familiarity with collections software and CRM tools. 

FAQ Section: Collections Careers

What industries in Colorado Springs require collections specialists? 

Collections professionals are needed in industries such as healthcare, finance, retail, utilities, and telecommunications, all prevalent in Colorado Springs.

How in demand are accounts payable and receivable specialists in Colorado Springs? 

Collections specialists are consistently in demand due to businesses’ ongoing need to manage accounts receivable effectively. 

Can entry-level candidates find opportunities in collections in Colorado Springs? 

Yes, many businesses offer entry-level roles, particularly for candidates with strong customer service skills and a willingness to learn.

Are remote collections roles available in Colorado Springs? 

Yes, many organizations offer remote or hybrid options for collections specialists, particularly for positions focused on phone-based debt recovery.

What is the average salary for collections specialists in Colorado Springs? 

The average salary for collections specialists in Colorado Springs ranges from $35,000 to $50,000 annually, depending on experience and the complexity of the accounts managed.

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Let Our Team of Accounting Recruiters Help You

Whether you’re seeking a collections job in Colorado Springs or need to hire a skilled collections specialist, ADD STAFF, Inc. is here to assist. Contact us today to achieve your goals. 

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