Collections Staffing in Colorado Springs
At ADD STAFF, Inc., we connect businesses in Colorado Springs with skilled collections professionals who excel in debt recovery and maintaining positive client relationships. Whether you’re a company seeking effective collections specialists or a professional looking to grow your career, our staffing services are here to help.
Collections specialists play a vital role in maintaining an organization’s financial health by managing overdue accounts. Key responsibilities include:
- Compliance Certification for Debt Collection (CCDC)
Debt Recovery: Contact clients to recover overdue payments while maintaining professionalism.
Payment Arrangements: Negotiate repayment plans that meet client needs and company goals.
Account Monitoring: Track outstanding balances and update accounts as payments are received.
Compliance Adherence: Follow federal and state laws governing debt collection practices, such as the FDCPA.
Financial Reporting: Generate reports detailing account status and recovery rates.
Customer Service: Resolve billing disputes and provide clear explanations of account details.Required Education and Certifications
Education:
A high school diploma or equivalent is required. Some employers may prefer candidates with an associate degree in finance, business administration, or a related field.Certifications:
- Certified Professional Collector (CPC)
- Advanced Customer Service Training
- Compliance Certification for Debt Collection (CCDC)
Collection Job Skills Required:
Skills
Successful collections specialists combine strong communication skills with persistence and attention to detail. Key skills include:
Communication Skills: Clearly articulate payment terms and account information to clients.
Negotiation: Work with clients to establish mutually agreeable repayment plans.
Attention to Detail: Accurately update account records and identify discrepancies.
Problem-Solving: Address billing disputes and find resolutions that meet compliance standards.
Time Management: Prioritize multiple accounts and follow up on overdue payments efficiently.
Technical Proficiency: Familiarity with collections software and CRM tools.
FAQ Section: Collections Careers
Collections professionals are needed in industries such as healthcare, finance, retail, utilities, and telecommunications, all prevalent in Colorado Springs.
Collections specialists are consistently in demand due to businesses’ ongoing need to manage accounts receivable effectively.
Yes, many businesses offer entry-level roles, particularly for candidates with strong customer service skills and a willingness to learn.
Yes, many organizations offer remote or hybrid options for collections specialists, particularly for positions focused on phone-based debt recovery.
The average salary for collections specialists in Colorado Springs ranges from $35,000 to $50,000 annually, depending on experience and the complexity of the accounts managed.
Let Our Team of Accounting Recruiters Help You
Whether you’re seeking a collections job in Colorado Springs or need to hire a skilled collections specialist, ADD STAFF, Inc. is here to assist. Contact us today to achieve your goals.
WHAT PEOPLE ARE SAYING ABOUT OUR TEMP AGENCY IN COLORADO SPRINGS
I am writing this testimonial to express my utmost satisfaction with the services provided by Add Staff. As an employer, navigating the ever-changing demands of our business requires a reliable and efficient workforce, and Add Staff has proven to be an invaluable resource in meeting our staffing needs. One of
I have used ADD STAFF several times over the years, and I cannot express how helpful they have always been. I would (and do!) recommend them to anyone looking for a job.
Wonderful staff!! Got me a great job! Very happy with the company!
I found ADD STAFF to be very reliable! I was placed in very good jobs with excellent pay! I would recommend them to anyone.
As a former ADD STAFF temporary employee myself, I am pleased to use them for all my temporary staffing needs. The folks at ADD STAFF make it easy for us to find the most qualified individuals to assist us in our busy office!
ADD STAFF is a cornerstone in the community. They are actively involved in professional and community groups – developing relationships with their customers and understanding the business issues they face. This is a very down-to-earth, yet professional, responsive and high-performing team. Ask anyone – they all know who ADD STAFF
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