Remote work is the new normal—at least for now. Facebook just announced they’re keeping their employees remote through 2021, following on the heels of a similar announcement by Google. Not only is the COVID-19 pandemic still raging, but it appears these companies have found a way to measure their workers’ productivity so that everyone benefits from work from home.
While these big companies seem to have made the transition to remote work smoothly, not all companies will have shifted their workflows as smoothly as these big players. How can your company measure your remote workforce’s productivity to determine whether this new method of working is benefiting your company? We have some suggestions for the best ways to measure productivity in your remote workers.
Remote Work Benchmarks
Many companies made the shift to remote work earlier in 2020. For many, it was a scramble at first. Some people have gone back to the office this summer, and have been happy to transition back to “normal” work life. But many other companies remain remote. Forbes reports:
“Taking the lead, some well-respected tech CEOs started making the tough decisions. Weighing the options, a number of top executives have elected to continue allowing their employees to work from home. As a result, we’re now watching the work-from-home trend take off.”
From Shopify to Google, Facebook to Twitter, big companies are leading the charge to make remote work permanent. That’s all well and good for these enterprise organizations, but how do they measure the productivity of their remote workers? What lessons can smaller companies learn from their efforts? Here are some suggestions:
The first step is to analyze the job descriptions and workflows of your employees to determine what can be measured. Should you track the number of tasks accomplished, such as customer service calls fielded or the number of closed sales?
Create Accountability Plans
Next, work with the team member to create an accountability plan. It’s important to work with the employee to increase their buy-in on the plan instead of arbitrarily placing the plan before the worker. The plan should be measurable, with clear goals, achievement metrics, and rewards.
Track and Measure Progress
Focusing on both numeric and overarching departmental goals will help your organization keep moving forward. It will also keep remote workers motivated even over a long period of time. Because these metrics are concrete and measurable, it will be easier for you to know when workers are struggling to stay productive in a remote work environment.
A word of caution to employers; trust your workforce. Do not use this as an opportunity to micromanage. The studies suggest that you won’t need to; Stanford University did a two-year study on remote workers and found that remote workers are more productive and not less. In fact, the productivity gains were impressive: Remote workers were 13% more productive, which added almost a whole day of productivity per week per employee.
Contact Us Today to Learn More
All of these efforts to measure your remote workers will create and help you maintain a results-oriented culture that will keep your employees producing well over time. ADD STAFF can help by providing seasoned remote workers with a strong track record of success to your organization. Talk with our team today to find out how we can help your business.